SpinBob Terms & Conditions - Full Rules for UK Players

These terms and conditions govern the use of SpinBob (spinbob.org.uk) by all registered players. By creating an account, each player confirms they have read, understood and agreed to be bound by the rules set out below. Where a conflict exists between these terms and any promotional material elsewhere on the site, these terms take precedence.

1. Eligibility

Registration is restricted to individuals aged 18 or over. Age verification is carried out during account setup and may be repeated at any point, including before a withdrawal is processed. Residents of jurisdictions where online gambling is restricted or prohibited are not permitted to register, and SpinBob reserves the right to close any account found to be in breach of this rule, voiding any associated winnings.

2. Account Registration

Each player may hold one account only. A duplicate account, whether created under a different name, email address or payment method, will be treated as a breach of these terms, and any balance held across duplicate accounts may be forfeited. Information supplied during registration, including name, address and date of birth, must be accurate and will be checked against supporting documentation before any withdrawal is released.

3. Identity Verification

In line with UK Gambling Commission requirements, SpinBob carries out identity and source-of-funds checks on all players. Acceptable documents typically include a passport or driving licence for identity, and a recent bank statement or payslip for proof of address or funds. Verification is usually requested before a first withdrawal, though it may also be triggered at other points based on account activity. Failure to provide requested documentation within a reasonable period may result in withdrawal delays or account suspension.

4. Deposits and Payment Methods

Deposits can be made using the payment methods listed in the cashier, including Visa, Mastercard, PayPal, Trustly, Apple Pay, Paysafecard, bank transfer and Skrill. Minimum and maximum deposit limits vary by method and are displayed in the cashier before a transaction is confirmed. Funds must belong to the account holder; third-party deposits are not accepted and any identified third-party funds will be returned to the originating source.

5. Bonus Terms

The welcome bonus offers a 200% match on the first qualifying deposit, up to a maximum bonus of £2000, subject to a minimum deposit of £10. Bonus funds carry a 35x wagering requirement, calculated on the bonus amount, to be cleared within 30 days of activation. Game weighting toward the wagering requirement is as follows: slots contribute 100%, table games contribute 10%, and live casino games contribute 5%. A small number of titles are excluded from bonus wagering entirely; the current exclusion list is available via live chat on request.

While a bonus is active, the maximum permitted stake per spin or hand is £5. Any single stake placed above this limit while bonus wagering is in progress may result in the bonus, and any winnings derived from it, being voided. Bonus funds not wagered within the stated time limit will be removed from the account automatically, along with any winnings generated solely from those funds. Only one welcome bonus is permitted per player, household, address, device or payment method; SpinBob reserves the right to investigate and void bonuses claimed in breach of this rule.

6. Reload, Cashback and Loyalty Terms

Weekend reload bonuses, cashback payments and loyalty rewards operate under the specific terms published alongside each individual promotion at the time it runs. Cashback Tuesday payments are calculated on net losses from the preceding Monday to Sunday period and are credited without an attached wagering requirement. Loyalty tier perks, including dedicated hosts and expedited withdrawals, apply only while the qualifying points balance for that tier is maintained.

7. Withdrawals

Withdrawal requests are processed once identity verification is complete and any attached wagering requirement has been fully cleared. Processing times vary by method: e-wallet withdrawals, including PayPal and Skrill, are typically settled the same day; card and bank transfer withdrawals generally take between one and five working days. Withdrawals are returned to the original deposit method where possible, in line with anti-money-laundering requirements. SpinBob does not charge a withdrawal fee on any supported method.

8. Responsible Gambling

SpinBob provides tools to support responsible play, including deposit limits, loss limits, wager limits, time-outs of up to six weeks, and full self-exclusion for a minimum of six months. These settings are available in the account dashboard and take effect immediately once confirmed. Self-exclusion cannot be reversed early by the player; any request to lift it ahead of the agreed period requires a formal review process.

Players concerned about their own gambling, or that of someone close to them, can contact GamCare on 0808 8020 133 or Gamblers Anonymous UK on 0330 394 0515, both of which offer free and confidential support. SpinBob’s own support team can also be reached at support@spinbob.org.uk for help with account-level limits.

9. Fair Play and Game Rules

All games offered on SpinBob use certified random number generators, independently tested by accredited testing bodies. Published RTP figures reflect the theoretical return over a large sample of spins or hands and are not a guarantee of individual session results. In the event of a verified technical malfunction affecting game outcomes, SpinBob reserves the right to void affected rounds and return any wagered stake to the player.

10. Account Suspension and Closure

SpinBob reserves the right to suspend or close an account where fraud, collusion, bonus abuse or a breach of these terms is suspected, pending investigation. Players may close their own account at any time by contacting support, and any withdrawable balance will be returned subject to standard verification checks. Self-excluded accounts cannot be reopened before the exclusion period has lapsed.

11. Changes to These Terms

These terms may be updated from time to time to reflect regulatory changes or operational updates. The version published on this page at any given time is the version in effect. Material changes affecting active bonuses will be communicated to affected players directly where practical.

12. Contact

Questions regarding these terms, an account, or a specific bonus can be directed to SpinBob support via live chat or by emailing support@spinbob.org.uk. SpinBob operates under a UK Gambling Commission licence, and regulatory complaints that cannot be resolved directly can be escalated through the commission’s standard complaints process.